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FAQ

  • What is your policy on covid?
    If you are feeling unwell or you have tested positive for covid, we'd ask you to refrain from coming to the event on that occasion.
  • Does Bristol Folk House have any parking?
    Parking is available at the back of Bristol Council House or Trenchard Street multi-storey. Occasional pay as you go spaces can be found on nearby streets via the Ringo parking app.
  • What is your refund policy?
    We won't be offering refunds unless we have to cancel an event as a whole.
  • Do you allow ticket swaps?
    Yes. We are happy for you to transfer your ticket to someone else up to 24 hours before an event and let us know who you have swapped with. We won’t be managing ticket swaps or transferring tickets to subsequent events but you can post on Bristol Swing Dancers facebook group page to find someone to swap with. Please make sure you have joined the group in advance in case you need to sell your ticket. Please let Jess or Simon know who you have swapped with.
  • The event has sold out, can I be put on a waiting list?
    We don’t operate a waiting list as it involves a lot of admin for two volunteers. If an event has sold out then there are normally a few people looking to sell their ticket close to the time. People often post either looking for a ticket or looking to swap in Bristol Swing Dancers FB page.
  • Will there be photos and videos of the event?
    There is often photography or video taken at our events, which may be used to publicise further swing nights. Please let Simon or Jess know if you don’t want your photo taken on the night. For those of you keen on photos - Jess can be found near the front of the stage. Pictures for previous events can be found at Swingart by Stevo on Facebook. Attendance at the event isn’t a guarantee that you’ll have your photo taken.
  • Is talc permitted on the floor?
    The Folk House has a no talc policy
  • Will there be separate tickets for Saturday and Sunday at Bristol Stomp?
    There will be a limited number of separate tickets but these will be on a first come, first serve basis.
  • Where can I buy tickets?
    We sell tickets for Swing at the Folk House and Bristol Stomp via ticket source. You can find the relevant page there or a link to it on the Facebook event page.
  • Where will Bristol Stomp take place?
    Bristol Folk House, 40a Park St, Bristol BS1 5JG via the Culver Street entrance.
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